Case Study

Home Services

Proving CTV drives real local revenue for a national home services brand
Case Study

Home Services

Proving CTV drives real local revenue for a national home services brand
$3M in influenced revenue from CTV-driven customer acquisition
115 attributed offline sales tied directly to CTV exposure
90% identity match rate connecting offline sales to exposed households
+46% efficiency lift driven by localized creative and continuous optimization

The Challenge

A national home services brand operating under a franchise model needed to prove that Connected TV could drive real, market-level revenue, not just awareness. Franchise owners required territory-specific proof that CTV was reaching qualified households and contributing directly to closed sales. Without clear ROI, future investment in CTV was at risk.

The Approach

JamLoop implemented a performance-driven CTV strategy designed for local accountability and measurable outcomes:

  • High intent local targeting
    Campaigns focused on homeowners in East and West Washington markets using income, tenure, and behavioral signals to reach households with service demand.
  • Localized creative execution
    JamLoop’s Creative Studio replaced generic national ads with market-specific creative, improving engagement and conversion efficiency.
  • Offline plus online attribution
    JamLoop matched ~2,000 offline sales records to CTV-exposed households using its proprietary identity graph, delivering territory-level attribution trusted by franchise operators.
  • Continuous optimization
    Ongoing refinements across pacing, frequency, publishers, and creative sequencing drove performance gains month over month.

The Results

By unifying online signals with offline sales data, the brand gained a complete view of the customer journey, from CTV exposure to in-person closed deals. Performance improved consistently as localized creative and refined targeting took hold, proving the approach was scalable, repeatable, and revenue-driving across markets.

industry-home-services
By unifying online signals with offline sales data, the brand gained a complete view of the customer journey, from CTV exposure to in-person closed deals.

Want to turn CTV into a measurable performance channel?

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